Shipping & Returns

Shipping Policy

  • We currently ship via USPS and UPS and are always trying to find the best, most cost-effective shipping options available for our customers.

  • We currently only ship to the U.S. and Canada.

  • Free shipping offers are only available to the U.S. for orders over $75.00

  • Due to our orders being handmade, no returns, or refunds are permitted for online orders. If you receive the wrong item, please email us at vascreationsllc@gmail.com  Include a photo of the wrong item and the correct item will be sent within 3-7 business days. 

  • Due to COVID shipping times MAY BE delayed.  Please allow 5-10 business days to receive your order.

Return & Exchange Policy

  •  If there is a problem with your order we would be happy to resolve within 15 days of receiving the item. Please email vascreationsllc@gmail.com  with details regarding your order. If an item arrives damaged or defective, photographs of the items in question are required for any replacement or refund, so please be sure to include them in your email.